Our Service Contracts Service

In a UK economy dominated by the service industries, contracts governing the provision of services are of key importance. 

For service providers, having a standard contract for the supply of services is essential. This contract can take the form of standard terms and conditions, a master service agreement, or a terms of engagement letter. Its primary purpose is to clearly define the service provider's responsibilities, liabilities, and potential financial risks. At the same time, it ensures that customer relationships remain valuable.

Similarly, for businesses receiving services, a well-written contract is crucial. This contract should include service quality levels, giving the customer the necessary tools to ensure timely and high-quality services without extra expenses. Additionally, it should offer remedies like compensation claims or the option to terminate the contract if issues arise.

Our Service Agreement solicitors have many years of experience and knowledge in successfully preparing and negotiating contracts  for services that commercially work in practice work for clients, including in the following specific areas:

  • Agreements for the provision of professional services, including letters of terms of engagement;
  • Agreements for the provision of  IT services, Software-as-a-Service, R&D services, manufacturing services, connectivity and telecommunication services;
  • Contracts for supply of marketing, media, advertising, PR and business consultancy services;
  • Agreements for the provision of recruitment/search and selection services and the supply of temporary workers by employment agencies and employment businesses;
  • Consultancy agreementsincluding those entered into using personal service companies and similar models;
  • Sub-contracting arrangements
  • Outsourcing arrangements.
  • Agreements for the provision of training  and educational services
  • Agreements for the provision of financial services.

Contact Our Service Agreement Lawyers

commercial team photo 5 v2

Addressing Key Matters in Service Agreements

Our Service Agreement lawyers can provide advice on the range of matters which should be addressed in an agreement for the provision of services, including:

  • the specification of the service and warranties in respect of service standards and service levels;
  • impact of non-performance (including where the parties use service levels and service credits for performance management);
  • the duration of the agreement, notice period, and each party’s rights of termination;
  • ownership and use of intellectual property rights arising in connection with the performance of the services;
  • application of TUPE in relation to employees and restrictions on poaching staff and other appropriate restrictive covenants;
  • confidentiality and announcements
  • the basis for calculating and adjusting payments and payment terms;
  • change of control, variation of contract, insurance and continuity arrangements;
  • caps and exclusions of liability, and other methods of allocating contractual risks, such as the use of indemnities and force majeure

Additionally, when entering into a service contract, there are situations where it may involve the transfer of employment for individuals who were previously engaged in providing those services, whether they are employees of the customer or the previous supplier.

At Myerson Solicitors, our commercial and employment specialists collaborate closely to guide clients through the challenges associated with such transfers.

Contact our service agreement solicitors

myerson bee

Expertise in Service Agreements

At Myerson Solicitors, our team of commercial solicitors possesses a wealth of experience in dealing with service agreements across various sectors. Here are a few examples of our expertise:

  • Professional service terms and conditions. Our commercial (and construction) specialists have advised on the general terms of engagement used by providers of medical services (including GPs and dentists), design and engineering services, estate agents and the providers of property sourcing businesses.  We have guided our clients on issues arising from the use of standard terms in respect of consumer customers, and appropriate methods to control contractual exposure for professional service providers.
  • Marketing and social media management terms and conditions. Our commercial team have drafted standard business T&Cs for various large regional and national marketing and social media management providers. Our expertise in this sector enables us to draft terms and conditions that cater for the various social media management services provided, including pay-per-click, influencer marketing, and website design and development.
  • Consultancy services terms and conditions. Our commercial lawyers have drafted standard terms and conditions for both providers and clients of consultancy services. We have acted for a large provider of care consultancy services and drafted standard terms and conditions which cater for the combined delivery of their consultancy services with their case management SaaS offering.

Get in touch with our commercial lawyers

Why Work With Our Commercial Team

  • We provide a partner-led service to ensure you receive the best commercial legal advice and support.
  • We have a large and proactive commercial team which can meet your deadlines.
  • You will receive city-quality commercial legal advice and commercial services at regional prices.
  • As part of a full-service commercial law firm, our commercial solicitors work closely with our Dispute Resolution, Employment, and Commercial Property departments to provide our clients with a seamless service.
  • We have been ranked as a Top Tier law firm by the Legal 500 for the last seven years and recognised as a Top 200 Law Firm in 2022.
  • Our commercial solicitors are easy to deal with and understand that a common-sense approach is often required.
  • We give our clients an estimate of the costs involved in undertaking any work at the outset and provide cost updates regularly.
  • We understand that each matter is unique to your circumstances and that you need support from a commercial lawyer experienced in dealing with various clients and types of work.
  • We are a full-service law firm operating from a one-site office, which means our teams communicate effectively and efficiently.
  • Our commercial team use the latest technology to ensure that we are working as efficiently as possible and that geographical distance does not prevent us from providing excellent legal advice and client service.

Contact Our Commercial Team

Commercial Solicitors based in Manchester

Testimonials

Personal Testimonial

Julie L

Richard and Olivia were great to work with from start to finish. They took time to understand our industry, and how we worked as a company. This, mixed with their professional knowledge, allowed the process to be seamless, and produce specific documents for our business. I would highly recommend the team, and I am pleased that I have built this relationship so that if any services are required going forward, I will be able to contact them knowing I will receive a high level of service.

Personal Testimonial

Nick

We had an outstanding experience with Myerson Solicitors. From start to finish, the team was professional, efficient, and approachable. Our solicitor, Olivia Whittaker, was particularly remarkable - her attention to detail, clear communication, and expert guidance made the entire process smooth and worry-free. We couldn’t be happier with the outcome and highly recommend Olivia and the firm to any business seeking expert commercial legal advice.

Personal Testimonial

Richard

We needed to rewrite our online terms and conditions to ensure compliance with all legal aspects. Olivia and Richard were outstanding in their advice and assistance. They guided us through every step of the process, providing valuable insight and expertise. Their professionalism and clear communication made a complex task manageable, and we couldn't be happier with the service they provided.

Personal Testimonial

Andrew

I engaged Richard Meehan, Myerson Solicitors, for the drafting of a complex multi-product exclusive supply agreement. He was thorough, explained in plain English and kept me updated consistently throughout. In addition, his after service communications were excellent, ensuring that we felt supported in our negotiations. Great service, before, during and after, which is the benchmark that I have come to expect from all my dealings with Myerson Solicitors. A great team.

Personal Testimonial

Adrian

Richard and the team at Myerson were excellent. They guided me through a relatively complex legal situation and weren't afraid to admit when they needed to bring in other divisors to offer the best guidance which I appreciated. It was all done efficiently and for a fair price. A great experience.

Personal Testimonial

Mo

I recently worked with Richard to draft an international supply agreement, and I couldn't be happier with the service I received. He was highly knowledgeable, easy to work with, and always responded promptly to any questions I had. I felt well-supported from start to finish and would highly recommend Richard to anyone looking for a reliable and experienced solicitor for commercial contracts.

Personal Testimonial

Ben

Exceptional service, Richard and his colleagues were professional and personable not like other law firms we have worked with in the past. It was clear from the outset that Myerson were very down to earth and willing to put in the work to help us achieve our goals. They were a delight to work with on our contract negotiations. I would highly recommend them.

Business Testimonials

Aceplan Player Development Ltd

I worked with Richard Meehan and Olivia Whittaker, who helped me to build a comprehensive set of legal documents for my software business. This included terms and conditions for the different user types, privacy and cookie policies, and general website terms. Their legal knowledge and what was required for my business was very impressive. It left me feeling reassured and confident in the work they prepared. All the deadlines were met and I'm really satisfied with the end product.

Business Testimonials

Torram Ltd

I couldn't recommend Myerson Solicitors highly enough. Richard and Olivia were fantastic to work with, they were extremely professional and knowledgeable and knew how to get the best out of my contract. They were very responsive and ready to answer all of my questions whenever I asked them. They are a safe pair of hands for anyone starting out in business and don't have any personal recommendations for solicitors. They're very capable and very pleasant to work with and compared to other companies, fairly priced.

Personal Testimonial

Peter

Myerson deserves more than 5 stars. I am exceptionally pleased with the work done by Richard M at Myerson who worked on the Terms for my startup. Incredible depth of knowledge and amazing turnaround time. Highly recommended!

Personal Testimonial

Matt

As a start-up company, we needed specific advice, work and contracts drafting on key contracts. (Customer and Supplier) along with specific website and cookie policies. Myerson's completed this work on time and to a high standard. Importantly, they advised on which areas to focus on to spend time and money - very important for a start up. Every member of the team was very capable and if they did hand over, the person handover to was always fully briefed and up to speed with our account and work. Highly recommended.

Personal Testimonial

Jason

We needed a flexible VAR agreement for our AI based software offering that could be easily adapted to a wide variety of partnerships, engagement models and go-to-market strategies. The Commercial team did a great job making sense of our sometimes confused and over-complicated requirements, and simplified it down to exactly what we needed. Soon after we successfully used the agreement with a large multi-national corporation. All in all a great result and a great experience.

Personal Testimonial

Joe

Very pleased with the service received in updating T&Cs and other legal documents. Excellent communication and useful discussions, getting to understand our business and its requirements.

Personal Testimonial

Emad Salib

The team were highly responsive, clear in their advice, and demonstrated a strong commercial understanding of our business and the sector we operate in. They provided practical, well-structured guidance and were proactive in highlighting potential risks while offering sensible solutions. It was a pleasure working with them, and we would not hesitate to recommend Myerson.

Personal Testimonial

Steve Ridd

Rich Meehan at Myerson provided clear, pragmatic and highly effective support on a range of complex commercial matters. His advice was responsive, commercially focused and instrumental in helping us manage risk while progressing key initiatives. Richard worked collaboratively with the executive team, translating legal complexity into practical guidance, and I would have no hesitation in recommending him and Myerson for trusted commercial legal support.

Meet Our Commercial Solicitors

Home-grown or recruited from national, regional or City firms. Our specialists are experts in their fields and respected by their peers.

Richard M

Richard Meehan

Richard is a Partner in our Commercial Team

Karam final

Karam Bhatti

Karam Bhatti is an Associate in our Commercial Team

Liv W final

Olivia Whittaker

Olivia is an Associate in our Commercial Team

Abbie L

Abbie Lyon

Abbie is a Legal PA in our Commercial Team

Contact Our Experts

You can contact our lawyers below if you have any more questions or want more information:

0161 941 4000

Latest Myerson Commercial Law News