Our Promise

I believe that we have the very best lawyers at Myerson. However, I believe that just being good lawyers is not good enough for Myerson clients.

I have agreed with my Partners and our team of lawyers and support staff that we will give you, our clients, more.

I and my team promise to strive constantly to meet and exceed the standards listed below.

Please do call me or any of my Partners if you have any comment or query on our Promise, or on any other matter.

With my best wishes

myerson tim norman signature

Tim Norman

Senior Partner

 

Our Promise

Our promise to you is that we will:

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Always give you clear, jargon-free advice.
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Be completely transparent about our fees from the outset.
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Progress every matter in an efficient and timely matter.
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Answer the phone within three rings
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Not transfer you to Voice Mail
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Respond to any phone message within two hours during the working day
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Offer you a consultation within two working days
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Always keep your specific commercial concerns to the forefront of our minds so that you are not just getting a purely legal opinion
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Provide you with a regular update as to the progress of the matter, even if the news is that there is no progress
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Ensure that when your lawyer is on holiday we will have another lawyer who will be fully up to speed on your matter, so that it will be progressed
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Only refer you to other professionals who we know well and in whom we have the utmost confidence
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Be completely transparent about our fees from the outset

Our Core values

Our core values are at the centre of everything we do and set the foundation for the award-winning service we offer.

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We are always professional but ensure that we are friendly and approachable.
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We are determined and enthusiastic about supporting our clients and our people.
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We willingly take responsibility and can be relied on to be commercial, effective and efficient.
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We have talented people producing consistently high quality work.
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We are innovative and creative.