Our Promise
Our promise to you is that we will:
Always give you clear, jargon-free advice.
Be completely transparent about our fees from the outset.
Progress every matter in an efficient and timely matter.
Answer the phone within three rings
Not transfer you to Voice Mail
Respond to any phone message within two hours during the working day
Offer you a consultation within two working days
Always keep your specific commercial concerns to the forefront of our minds so that you are not just getting a purely legal opinion
Provide you with a regular update as to the progress of the matter, even if the news is that there is no progress
Ensure that when your lawyer is on holiday we will have another lawyer who will be fully up to speed on your matter, so that it will be progressed
Only refer you to other professionals who we know well and in whom we have the utmost confidence
Be completely transparent about our fees from the outset
