Our Service

Technology is moving at an unprecedented pace. Businesses are adopting new technologies to retain customers, remain competitive and keep up with the rapid advances being made, which in turn is driving business innovation on a global scale.

We understand that in today’s market IT solutions need to be agile but not at the expense of being fit for purpose. This applies whether an IT solution is on premise, multi-tenanted (a “one to many” solution) or single tenant (supporting infrastructure serving a single customer).

Our dedicated Tech team have extensive experience and expertise in cloud service models, including in SaaS (software as a service), PaaS (platform as a service), and IaaS (infrastructure as a service). We understand that as either providers or procurers of IT services you need expert advice to navigate through both the benefits and risks which modern technology and cloud services can offer.

We are experienced in advising businesses of the legal risks of adopting cloud services or engaging cloud service providers on standard terms (typically weighted in favour of the supplier) and provide trusted advice to our clients, cutting through legal and tech sector jargon. 

As a quick guide, these are some key benefits and risks cloud service models may present and some of the issues on which we have advised our clients:

Benefits of cloud services

  • Flexibility
  • Economies of scale
  • Speed of adoption
  • Access to leading technologies
  • Updates and upgrades

Risks of cloud services

  • Lack of customer control over data
  • Reliability and availability
  • Contract terms not tailored to your business
  • Limited warranties
  • Limited customisation

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Our Experience

We regularly advise clients on cloud services, including:

  • Software as a Service (SaaS);
  • Platform as a Service (PaaS);
  • Infrastructure as a Service (IaaS);
  • Cloud computing and migration to the cloud;
  • Hosting agreements;
  • Software licensing;
  • App terms and conditions; and
  • Data protection issues.

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Our Approach

Our team of Tech specialists are predominantly from our Corporate/Commercial department which is ranked Top Tier - Tier 1 by the independent Legal 500 directory.  In addition, Partners in our team are recommended by the Legal 500. You can be reassured that you will deal with some of the best Corporate/Commercial Solicitors in the country.

Our ethos is to provide our clients with an alternative to the major regional and national firms by offering high quality legal advice from highly experienced, specialist solicitors, but on a much more cost-effective basis.

We work closely with our clients to ensure that we meet their expectations both in terms of their objectives for a particular piece of work and in relation to costs. We are easy to deal with, clear in our advice and understand that a common sense approach is often required. As standard practice, we give our clients an estimate of the costs involved in undertaking any piece of work at the outset. We can then provide costs updates on a regular basis. In addition, where appropriate, we are happy to discuss other pricing models (for example, fixed fees and retainer arrangements) if that is helpful to you.

If you need help with your SaaS, PaaS, IaaS, or cloud hosted solutions, please contact us.

 

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Meet Our Specialists

Carla Murray

Carla Murray

Carla is a Partner in our Corporate Commercial department

Scott Sands

Scott Sands

Scott is a Partner in our Corporate and Commercial department

Philip Ball

Philip Ball

Philip is a Senior Solicitor in our Corporate Commercial department

Laura Scarff

Laura Scarff

Laura is a Solicitor in our Corporate Commercial department

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Book your consultation using the below enquiry form. Alternatively, you can call us on