Technology is moving at an unprecedented pace. Businesses are adopting new technologies to retain customers, remain competitive and keep up with the rapid advances being made, which in turn is driving business innovation on a global scale.
We understand that in today’s market IT solutions need to be agile but not at the expense of being fit for purpose. This applies whether an IT solution is on premise, multi-tenanted (a “one to many” solution) or single tenant (supporting infrastructure serving a single customer).
Our dedicated Tech team have extensive experience and expertise in cloud service models, including in SaaS (software as a service), PaaS (platform as a service), and IaaS (infrastructure as a service). We understand that as either providers or procurers of IT services you need expert advice to navigate through both the benefits and risks which modern technology and cloud services can offer.
We are experienced in advising businesses of the legal risks of adopting cloud services or engaging cloud service providers on standard terms (typically weighted in favour of the supplier) and provide trusted advice to our clients, cutting through legal and tech sector jargon.
As a quick guide, these are some key benefits and risks cloud service models may present and some of the issues on which we have advised our clients:
Benefits of cloud services
- Economies of scale
- Speed of adoption
- Access to leading technologies
- Updates and upgrades
Risks of cloud services
- Lack of customer control over data
- Reliability and availability
- Contract terms not tailored to your business
- Limited warranties
- Limited customisation