Carers Rights Day takes place on 20 November 2025. It is an important opportunity for employers to review how they support staff who have caring responsibilities.
With the introduction of the Carer’s Leave Act 2023, which came into effect in April 2024, employers now have specific legal obligations to help unpaid carers balance work and care.
With the introduction of the Carer’s Leave Act 2023, which came into effect in April 2024, employers now have specific legal obligations to help unpaid carers balance work and care.
Our Employment Lawyers explain what employers need to know about the right to carer’s leave, why it matters, and how creating a supportive environment can benefit both employees and businesses.
Why was the right to carer’s leave introduced?
Carer’s leave was introduced to help employees manage their caring responsibilities alongside work. The right has been several years in the making, having first been proposed in 2018 and finally coming into force in 2024 through the Carer’s Leave Act 2023.
The aim is simple: to allow carers to take time away from work to provide or arrange care for a dependant without fear of penalty or job loss. It also reflects growing recognition that caring responsibilities are a normal part of working life for many people.
Why supporting carers matters
The 2021 Census found that around five million people in England and Wales provide unpaid care. That means around one in six of the working population has caring responsibilities.
Research shows that:
- 37% of working carers say they need carer’s leave
- One in seven say they would have to reduce their hours or stop working altogether without the option of time off work.
Carers often feel unable to speak openly about their responsibilities and may experience stress or burnout.
What the law says
Under the relevant regulations, an employee who has a dependant with a long-term care need can take up to one week of unpaid leave every 12 months to provide or arrange care.
A “week” means the employee’s usual working week. Leave does not have to be taken in one block. It can be taken as full days or half days, up to a total of one week per year.
A “week” means the employee’s usual working week. Leave does not have to be taken in one block. It can be taken as full days or half days, up to a total of one week per year.
A dependant can be:
- A spouse, civil partner, child, or parent of the employee;
- Someone who lives in the same household (other than a tenant or lodger); or
- Someone who reasonably relies on the employee for care.
A dependant is considered to have a long-term care need if they:
- Have an illness or injury requiring care for more than three months;
- Have a disability under the Equality Act 2010; or
- Require care because of old age.
Notice requirements
Employees must give notice that is at least twice the length of the leave requested, or three days, whichever is longer. The notice does not need to be in writing, and employers cannot demand evidence before granting the leave.
An employer cannot refuse carer’s leave but can postpone it if allowing it at that time would cause serious disruption to the business. If postponed, the leave must be allowed within one month of the original date requested.
An employer cannot refuse carer’s leave but can postpone it if allowing it at that time would cause serious disruption to the business. If postponed, the leave must be allowed within one month of the original date requested.
Employee rights during leave
During carer’s leave, an employee continues to receive all normal terms and conditions except pay. They are protected from any disadvantage or dismissal linked to taking or requesting carer’s leave.
For example, excluding an employee from a bonus purely because they took carer’s leave would be unlawful.
Other leave options for carers
Employers should be aware of other types of leave that may help carers manage their responsibilities:
- Parental leave: up to 18 weeks of unpaid leave per child, usually limited to four weeks per year.
- Dependants’ leave: reasonable unpaid time off for emergencies involving a dependant.
- Flexible working requests: since April 2024, all employees can make two flexible working requests each year, regardless of their length of service.
Employers must consult with the employee before refusing a flexible working request and can only reject it for one of eight business reasons. These include additional costs, impact on customer demand, quality or performance issues, and planned structural changes.
Legal risks for employers
As well as reputational damage and negative employee relations, if an employee is dismissed or treated unfairly because of their caring responsibilities, they may bring claims in the Employment Tribunal for unfair dismissal and discrimination.
Compensation for unfair dismissal can include a basic award and a compensatory award of up to a year’s gross salary or an amount set by the Government each year (currently £118,223), whichever is lower.
There is no limit on compensation for discrimination claims, and tribunals can also award compensation for injury to feelings, which can be significant in serious cases.
Practical steps for employers
- Review and update internal policies to include carer’s leave.
- Train managers to handle requests sensitively and fairly.
- Encourage open conversations about caring responsibilities.
- Offer flexible working arrangements where possible.
- Keep clear records of requests and decisions.
Taking these steps will not only ensure compliance but will also create a more inclusive and supportive workplace culture. Recognising and supporting carers helps build loyalty, trust, and engagement across the workforce.
Contact Our Employment Team
Our Employment Law Team here at Myerson Solicitors advise employers on all aspects of employment law, including implementing carer’s leave policies, handling flexible working requests, and managing employee relations.
If you would like advice on how the Carer’s Leave Act 2023 affects your business or would like your policies reviewed, please contact us.