Adapting to the Effects of the Pandemic

Throughout the Coronavirus pandemic, an increasing trend for takeaways has emerged, with many restaurants, cafes and pubs adapting the “dine in experience” to a “home dining experience”. Despite the easing of restrictions, the increase in demand for takeaways is not showing any signs of slowing down.  

Complying with Data Protection Laws

In order to create a simple ordering process for customers, many businesses have created online platforms. Whether the platform is an app or an e-commerce website, businesses are required to comply with data protection law and provide certain information to their users, including what personal data they collect, how it is collected (such as via cookies), how they intend to use it and the legal basis the business is relying on for such use. This information is normally set out in a privacy policy and a cookies policy. These policies, together with the terms of use (which sets out the permitted use of a platform by users), are a way for businesses to ensure that their platforms are compliant with data protection laws whilst also protecting their intellectual property rights in the platform and deterring any unauthorised use. 

Recently, however, the Information Commissioner’s Office (ICO) has announced that the relevant authorities will be working together to “overhaul cookie consent pop-ups, so people’s privacy is more meaningfully protected, and businesses can provide a better web browsing experience.” 

Despite the ICO’s announcement, it is essential that businesses that have or are looking to create a platform for the supply of takeaways have the necessary policies in place. Our experienced commercial lawyers can help your business ensure it complies with these legal obligations. 

Here to Help

If you have any more questions or would like more information, please contact our Hospitality and Leisure Solicitors on 0161 941 4000 or email the Hospitality and Leisure Team.